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Report of Redressal of Complaints lodged by clients against Trading Members (TMs) during 2020-21

Last updated on 30-Jun-2020

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Total number of active clients for all the stock brokers of the exchange 12196257
Percentage of total number of complaints received as against total number of active clients for all the stock brokers of the exchange 0.05
Percentage of total number of complaints redressed as against total number of complaints received (Overall market redressal rate) 28.49
SN NAME OF THE TM DEFAULTER (YES/NO) UCC OF ACTIVE CLIENTS NO. OF COMPLAINTS RECEIVED AGAINST TM* RESOLVED THROUGH EXCHANGE/ IGRC NON ACTIONABLE** ADVISED / OPTED FOR ARBITRATION PENDING FOR REDRESSAL WITH EXCHANGE PERCENTAGE OF NUMBER OF COMPLAINTS RECEIVED AS AGAINST NUMBER OF ACTIVE CLIENTS PERCENTAGE OF NUMBER OF COMPLAINTS RESOLVED AS AGAINST NUMBER OF COMPLAINTS RECEIVED NO. OF ARBITRATION FILED BY CLIENTS DECIDED BY THE ARBITRATORS DECIDED BY ARBITRATORS IN FAVOUR OF CLIENTS PENDING FOR REDRESSAL WITH ARBITRATORS
1 KARVY STOCK BROKING LTD. No 195465 2312 48 7 0 2257 1.18 2.37 - - - -
2 INDIANIVESH SHARES AND SECURITIES PRIVATE LIMITED No 14147 1463 39 0 0 1424 10.34 2.66 1 0 0 1
3 ANGEL BROKING LIMITED No 766811 422 240 18 1 163 0.05 61.37 2 0 0 2
4 ZERODHA BROKING LIMITED No 1941293 259 173 40 0 46 0.01 82.23 2 0 0 2
5 RKSV SECURITIES INDIA PRIVATE LIMITED No 777754 183 119 24 0 40 0.02 78.14 1 0 0 1
6 5PAISA CAPITAL LIMITED No 565778 156 106 16 0 34 0.02 78.2 - - - -
7 ICICI SECURITIES LIMITED No 1118835 138 82 3 1 52 0.01 62.31 1 0 0 1
8 SHAREKHAN LTD. No 563191 137 70 11 0 56 0.02 59.12 - - - -
9 MOTILAL OSWAL FINANCIAL SERVICES LIMITED No 412137 112 46 7 0 59 0.02 47.32 2 0 0 2
10 KOTAK SECURITIES LTD. No 638807 76 44 10 1 21 0.01 72.36 2 0 0 2
11 HDFC SECURITIES LTD. No 748575 74 42 9 0 23 0 68.91 - - - -
12 SBICAP SECURITIES LIMITED No 269452 62 40 2 0 20 0.02 67.74 - - - -
13 IIFL SECURITIES LIMITED No 234856 57 28 6 1 22 0.02 61.4 1 0 0 1
14 EDELWEISS BROKING LIMITED No 135450 53 23 4 1 25 0.03 52.83 - - - -
15 BMA WEALTH CREATORS LIMITED Yes (Expelled) 11225 46 0 45 0 1 0.4 97.82 - - - -
16 ALICE BLUE FIN SVCS P LTD No 60162 45 29 3 0 13 0.07 71.11 - - - -
17 MODEX INTERNATIONAL SECURITIES LTD. No 1271 45 2 0 0 43 3.54 4.44 - - - -
18 SUMPOORNA PORTFOLIO LIMITED No 2039 42 0 0 0 42 2.05 0 - - - -
19 AXIS SECURITIES LIMITED No 302150 35 20 2 0 13 0.01 62.85 - - - -
20 INDIABULLS SECURITIES LIMITED No 43466 33 20 1 0 12 0.07 63.63 - - - -
21 ADITYA BIRLA MONEY LIMITED No 46343 33 19 2 0 12 0.07 63.63 - - - -
22 TRADEBULLS SECURITIES (P) LTD. No 61650 27 15 0 0 12 0.04 55.55 - - - -
23 GEOJIT FINANCIAL SERVICES LIMITED No 168854 26 14 5 0 7 0.01 73.07 - - - -
24 SAMCO SECURITIES LIMITED No 60418 26 16 6 0 4 0.04 84.61 - - - -
25 FYERS SECURITIES PRIVATE LIMITED No 18920 25 14 2 0 9 0.13 64 - - - -
26 QUANTUM GLOBAL SECURITIES LIMITED Yes (Expelled) 1304 24 0 23 0 1 1.84 95.83 - - - -
27 RELIANCE SECURITIES LIMITED No 118865 22 6 1 0 15 0.01 31.81 - - - -
28 IDBI CAPITAL MARKETS & SECURITIES LTD. No 51261 19 9 1 0 9 0.03 52.63 - - - -
29 RELIGARE BROKING LIMITED No 114003 18 9 4 0 5 0.01 72.22 - - - -
30 NIRMAL BANG SECURITIES PVT. LTD. No 103547 16 7 0 0 9 0.01 43.75 - - - -
31 SMC GLOBAL SECURITIES LTD. No 117618 16 8 2 0 6 0.01 62.5 - - - -
32 ASTHA CREDIT & SECURITIES (P) LTD No 32516 16 14 2 0 0 0.04 100 - - - -
33 DEALMONEY SECURITIES PRIVATE LIMITED No 7323 14 5 0 0 9 0.19 35.71 - - - -
34 FINVASIA SECURITIES PRIVATE LIMITED No 7180 13 8 3 0 2 0.18 84.61 - - - -
35 ANAND RATHI SHARE AND STOCK BROKERS LIMITED No 74118 13 8 0 0 5 0.01 61.53 - - - -
36 GLOBE CAPITAL MARKET LIMITED No 31313 11 8 0 0 3 0.03 72.72 - - - -
37 CONARD SECURITIES PRIVATE LIMITED No 84 11 0 0 0 11 13.09 0 - - - -
38 VENTURA SECURITIES LTD. No 78280 11 4 2 0 5 0.01 54.54 - - - -
39 NAVIA MARKETS LTD. No 17884 10 6 0 0 4 0.05 60 - - - -
40 SWASTIKA INVESTMART LIMITED No 40201 10 8 1 0 1 0.02 90 - - - -
41 SAFAL CAPITAL (INDIA) LIMITED No 6019 8 0 0 0 8 0.13 0 - - - -
42 LKP SECURITIES LTD. No 25967 8 4 2 0 2 0.03 75 - - - -
43 ASHLAR SECURITIES PRIVATE LIMITED No 7619 8 4 1 0 3 0.1 62.5 1 1 0 0
44 YES SECURITIES (INDIA) LIMITED No 13558 8 2 5 0 1 0.05 87.5 - - - -
45 VNS FINANCE & CAPITAL SERVICES LTD. No 28208 7 1 4 0 2 0.02 71.42 - - - -
46 PROFITMART SECURITIES PRIVATE LIMITED No 25714 7 3 0 0 4 0.02 42.85 - - - -
47 SHRIRAM INSIGHT SHARE BROKERS LIMITED No 25987 7 4 1 0 2 0.02 71.42 - - - -
48 KSBL SECURITIES LIMITED Yes (Expelled) 192 7 0 7 0 0 3.64 100 - - - -
49 GOODWILL WEALTH MANAGEMENT PVT LTD No 26634 6 5 0 0 1 0.02 83.33 1 0 0 1
50 ISS ENTERPRISE LIMITED No 12246 6 1 0 0 5 0.04 16.66 - - - -
51 INTEGRATED ENTERPRISES (INDIA) PRIVATE LIMITED No 37985 6 4 2 0 0 0.01 100 - - - -
52 CHOICE EQUITY BROKING PRIVATE LIMITED No 37918 6 4 1 0 1 0.01 83.33 - - - -
53 BEZEL STOCK BROKERS PRIVATE LIMITED No 254 6 1 0 0 5 2.36 16.66 - - - -
54 SOUTH ASIAN STOCKS LTD. No 14020 6 4 1 0 1 0.04 83.33 - - - -
55 ZERODHA SECURITIES PRIVATE LIMITED No 12 6 5 0 0 1 50 83.33 - - - -
56 PRABHUDAS LILLADHER PVT. LTD. No 26188 6 3 0 0 3 0.02 50 - - - -
57 BONANZA PORTFOLIO LTD. No 38320 6 3 1 0 2 0.01 66.66 - - - -
58 FAIRWEALTH SECURITIES LIMITED Yes (Expelled) 3488 6 0 6 0 0 0.17 100 - - - -
59 JM FINANCIAL SERVICES LIMITED No 42509 5 1 0 0 4 0.01 20 - - - -
60 MONARCH NETWORTH CAPITAL LIMITED No 50653 5 1 2 0 2 0 60 - - - -
61 ARIHANT CAPITAL MARKETS LIMITED No 31727 5 1 0 0 4 0.01 20 - - - -
62 ALANKIT ASSIGNMENTS LTD. No 13778 5 4 0 0 1 0.03 80 - - - -
63 ARCADIA SHARE & STOCK BROKERS PRIVATE LIMITED No 13309 5 4 0 0 1 0.03 80 - - - -
64 MASTER CAPITAL SERVICES LIMITED No 40473 4 1 1 0 2 0 50 - - - -
65 RAGHUNANDAN CAPITAL PRIVATE LIMITED No 2254 4 2 0 0 2 0.17 50 - - - -
66 ACUMEN CAPITAL MARKET (INDIA) LTD No 13974 4 0 0 0 4 0.02 0 - - - -
67 SKUNG TRADELINK LIMITED No 922 4 3 0 0 1 0.43 75 - - - -
68 VIKSON SECURITIES PRIVATE LIMITED No 73 4 1 0 0 3 5.47 25 - - - -
69 BASAN EQUITY BROKING LIMITED No 2168 4 1 2 0 1 0.18 75 - - - -
70 BANSAL COMTRADE PRIVATE LIMITED No 12219 4 2 0 0 2 0.03 50 - - - -
71 REFLECTION INVESTMENTS No 73 4 0 0 0 4 5.47 0 - - - -
72 PRUDENT BROKING SERVICES PRIVATE LIMITED No 19248 4 2 0 0 2 0.02 50 - - - -
73 SYKES & RAY EQUITIES (I) LTD. No 10303 4 0 0 0 4 0.03 0 - - - -
74 STOCK HOLDING CORPORATION OF INDIA LTD No - 4 2 2 0 0 - 100 - - - -
75 VRISE SECURITIES PRIVATE LIMITED Yes (Expelled) 4470 4 0 4 0 0 0.08 100 - - - -
76 MARWADI SHARES AND FINANCE LIMITED No 84639 4 4 0 0 0 0 100 - - - -
77 SURESH RATHI SECURITIES PRIVATE LIMITED No 25959 4 4 0 0 0 0.01 100 - - - -
78 ZEBU SHARE AND WEALTH MANAGEMENTS PRIVATE LIMITED No 10966 4 4 0 0 0 0.03 100 - - - -
79 ABHIPRA CAPITAL LTD. No 1854 4 3 1 0 0 0.21 100 - - - -
80 TRUSTLINE SECURITIES LIMITED No 11414 3 1 0 0 2 0.02 33.33 - - - -
81 ACTION FINANCIAL SERVICES (INDIA) LIMITED No 424 3 1 0 0 2 0.7 33.33 1 0 0 1
82 BP EQUITIES PRIVATE LIMITED No 8432 3 1 1 0 1 0.03 66.66 - - - -
83 LSC SECURITIES LIMITED No 7740 3 1 0 0 2 0.03 33.33 - - - -
84 JAINAM SHARE CONSULTANTS PRIVATE LIMITED No 57051 3 0 0 0 3 0 0 - - - -
85 G S V SECURITIES PVT. LTD. No 662 3 1 0 0 2 0.45 33.33 - - - -
86 MAVERICK SHARE BROKERS PRIVATE LIMITED No 6420 3 3 0 0 0 0.04 100 - - - -
87 SMIFS LIMITED No 4756 3 2 0 0 1 0.06 66.66 - - - -
88 SHCIL SERVICES LIMITED No 33659 3 2 0 0 1 0 66.66 - - - -
89 SPA SECURITIES LIMITED No 498 3 3 0 0 0 0.6 100 - - - -
90 GROVALUE SECURITIES PVT LTD Yes (Expelled) 738 3 0 3 0 0 0.4 100 - - - -
91 MOTILAL OSWAL CAPITAL MARKETS PRIVATE LIMITED No - 3 1 2 0 0 - 100 - - - -
92 NARNOLIA FINANCIAL ADVISORS LIMITED No 15423 3 1 0 0 2 0.01 33.33 - - - -
93 BHANSALI VALUE CREATIONS PRIVATE LIMITED No 7933 2 0 0 0 2 0.02 0 - - - -
94 ANUSH SHARES & SECURITIES PVT.LTD. No 1107 2 1 1 0 0 0.18 100 - - - -
95 C.D. EQUISEARCH PVT. LTD No 1306 2 0 1 0 1 0.15 50 - - - -
96 KOTAK MAHINDRA SECURITIES LTD. No - 2 0 1 0 1 - 50 - - - -
97 AXIS SHARES & SECURITIES PRIVATE LIMITED No - 2 1 0 0 1 - 50 - - - -
98 HEM FINLEASE PVT. LTD. No 8847 2 1 0 0 1 0.02 50 - - - -
99 KARUNA FINANCIAL SERVICES PVT. LTD No 1063 2 1 0 0 1 0.18 50 - - - -
100 DBFS SECURITIES LIMITED No 9181 2 1 0 0 1 0.02 50 - - - -
101 NJ INDIA INVEST PRIVATE LIMITED No 29832 2 1 0 0 1 0 50 - - - -
102 ITI SECURITIES BROKING LIMITED No 4936 2 1 0 0 1 0.04 50 - - - -
103 GOLDMINE STOCKS PRIVATE LIMITED No 13207 2 1 0 0 1 0.01 50 - - - -
104 EMKAY GLOBAL FINANCIAL SERVICES LIMITED No 13389 2 0 0 0 2 0.01 0 - - - -
105 ANGEL SECURITIES LTD No - 2 1 0 0 1 - 50 - - - -
106 EDELWEISS FINANCIAL ADVISORS LIMITED No - 2 0 0 0 2 - 0 - - - -
107 CANARA BANK SECURITIES LIMITED No 11843 2 1 0 0 1 0.01 50 - - - -
108 EXCLUSIVE SECURITIES LTD. No 3324 2 2 0 0 0 0.06 100 - - - -
109 MAXGROWTH CAPITAL PRIVATE LIMITED No 549 2 1 1 0 0 0.36 100 - - - -
110 CHOLAMANDALAM SECURITIES LIMITED No 6401 2 2 0 0 0 0.03 100 - - - -
111 BOB CAPITAL MARKETS LIMITED No 5459 2 2 0 0 0 0.03 100 - - - -
112 ADROIT FINANCIAL SERVICES PRIVATE LIMITED No 9045 2 2 0 0 0 0.02 100 - - - -
113 LAKSHMISHREE INVESTMENT & SECURITIES PVT. LTD. No 8102 2 2 0 0 0 0.02 100 - - - -
114 BNP PARIBAS EQUITIES INDIA PVT. LTD. No - 2 2 0 0 0 - 100 - - - -
115 KIFS TRADE CAPITAL PRIVATE LIMITED No 19249 2 2 0 0 0 0.01 100 - - - -
116 ADWEALTH STOCK BROKING PRIVATE LIMITED No 824 2 2 0 0 0 0.24 100 - - - -
117 ASTITVA CAPITAL MARKET PRIVATE LIMITED No 98 2 1 0 0 1 2.04 50 - - - -
118 IFCI FINANCIAL SERVICES LIMITED No 5552 1 0 0 0 1 0.01 0 - - - -
119 DP TRADEKING PVT LTD No 1907 1 1 0 0 0 0.05 100 - - - -
120 COMPETENT FINMAN PVT. LTD. No 2096 1 0 0 0 1 0.04 0 - - - -
121 LIBORD BROKERAGE PVT. LTD. No 74 1 0 0 0 1 1.35 0 - - - -
122 SHREE BAHUBALI STOCK BROKING LTD No 7843 1 0 0 0 1 0.01 0 - - - -
123 CENTRUM BROKING LIMITED No 2667 1 0 0 0 1 0.03 0 - - - -
124 GREENBUCKS SECURITIES PRIVATE LIMITED No 572 1 0 0 0 1 0.17 0 - - - -
125 INTEGRATED MASTER SECURITIES PVT. LTD. No 2307 1 0 0 0 1 0.04 0 - - - -
126 CIL SECURITIES LTD. No 1621 1 0 0 0 1 0.06 0 - - - -
127 ATS SHARE BROKERS PRIVATE LIMITED No 1271 1 0 0 0 1 0.07 0 - - - -
128 ACHINTYA SECURITIES PRIVATE LIMITED No 576 1 0 0 0 1 0.17 0 - - - -
129 ISF SECURITIES LTD. No 658 1 0 0 0 1 0.15 0 - - - -
130 TATA SECURITIES LIMITED No - 1 0 0 0 1 - 0 - - - -
131 INVENTURE GROWTH & SECURITIES LIMITED No 8286 1 0 0 0 1 0.01 0 - - - -
132 DESTINY SECURITIES LTD. No - 1 0 0 0 1 - 0 - - - -
133 EDELWEISS SECURITIES LIMITED No 675 1 0 0 0 1 0.14 0 - - - -
134 NEXTBILLION TECHNOLOGY PRIVATE LIMITED No 73013 1 0 0 0 1 0 0 - - - -
135 PHILLIPCAPITAL (INDIA) PVT. LTD No 12508 1 0 0 0 1 0 0 - - - -
136 PRRSAAR COMMODITIES PRIVATE LIMITED No 238 1 1 0 0 0 0.42 100 - - - -
137 A C AGARWAL SHARE BROKERS PVT LTD No 4293 1 1 0 0 0 0.02 100 - - - -
138 A. S. STOCK BROKING AND MANAGEMENT PVT LTD. No 41 1 0 1 0 0 2.43 100 - - - -
139 R K GLOBAL SHARES & SECURITIES LIMITED No 7538 1 1 0 0 0 0.01 100 - - - -
140 SSJ FINANCE & SECURITIES PVT. LTD. No 9030 1 1 0 0 0 0.01 100 - - - -
141 MOTISONS SHARES PRIVATE LIMITED No 1562 1 1 0 0 0 0.06 100 - - - -
142 SUSHIL FINANCIAL SERVICES PRIVATE LIMITED No 33480 1 0 1 0 0 0 100 - - - -
143 INDIAN FINANCE GUARANTY LTD. No 611 1 1 0 0 0 0.16 100 - - - -
144 SHAREKHAN COMTRADE PRIVATE LIMITED No - 1 1 0 0 0 - 100 - - - -
145 STEEL CITY SECURITIES LTD. No 13047 1 1 0 0 0 0 100 - - - -
146 PATEL STOCK BROKERS LIMITED No - 1 1 0 0 0 - 100 - - - -
147 INDIRA SECURITIES PRIVATE LIMITED No 7025 1 1 0 0 0 0.01 100 - - - -
148 INDBANK MERCHANT BANKING SERVICES LTD. No 6805 1 1 0 0 0 0.01 100 - - - -
149 PUMARTH CREDIT & CAPITAL LTD. No 163 1 1 0 0 0 0.61 100 - - - -
150 MEHTA EQUITIES LIMITED No 4061 1 1 0 0 0 0.02 100 - - - -
151 KANTILAL CHHAGANLAL SECURITIES PRIVATE LIMITED No 2196 1 1 0 0 0 0.04 100 - - - -
152 JYOTI PORTFOLIO PRIVATE LIMITED No 2426 1 1 0 0 0 0.04 100 - - - -
153 K K SECURITIES LTD. No 1921 1 1 0 0 0 0.05 100 - - - -
154 ASHIKA STOCK BROKING LTD. No 14662 1 1 0 0 0 0 100 - - - -
155 SUNNESS CAPITAL INDIA PVT LTD No 1595 1 1 0 0 0 0.06 100 - - - -
156 PEERLESS SECURITIES LIMITED No 3561 1 1 0 0 0 0.02 100 - - - -
157 VERTEX SECURITIES LTD. No 4211 1 1 0 0 0 0.02 100 - - - -
158 WELLINDIA SECURITIES LIMITED No - 1 0 1 0 0 - 100 - - - -
159 SHRI PARASRAM HOLDINGS PVT. LTD. No 26692 1 1 0 0 0 0 100 - - - -
160 BERKELEY SECURITIES LIMITED No 610 1 1 0 0 0 0.16 100 - - - -
161 ELITE WEALTH ADVISORS LIMITED No 4621 1 1 0 0 0 0.02 100 - - - -
162 ZEN SECURITIES LTD. No 13647 1 1 0 0 0 0 100 - - - -
163 ARHAM SHARE CONSULTANTS PRIVATE LIMITED No 7891 1 1 0 0 0 0.01 100 - - - -
164 KAYNET FINANCE LIMITED Yes (Expelled) 305 1 0 1 0 0 0.32 100 - - - -
165 ACML CAPITAL MARKETS LIMITED No 20091 1 1 0 0 0 0 100 - - - -
166 JUST TRADE SECURITIES LIMITED No 1328 1 1 0 0 0 0.07 100 - - - -
167 LFS BROKING PRIVATE LIMITED No 1391 1 1 0 0 0 0.07 100 - - - -
168 AMBALAL SHARES & STOCKS PRIVATE LIMITED No 2165 1 1 0 0 0 0.04 100 - - - -
169 VASANTI SHARE BROKERS LIMITED No - 1 1 0 0 0 - 100 - - - -
170 ADITYA AJAY SHARE BROKERS PRIVATE LTD. No - 1 1 0 0 0 - 100 - - - -
171 PROGNOSIS SECURITIES PRIVATE LIMITED No 54 1 1 0 0 0 1.85 100 - - - -
172 ICICI BANK LTD No - 1 1 0 0 0 - 100 - - - -
173 BURGEON SECURITIES No - 1 1 0 0 0 - 100 - - - -
174 MONEYWISE FINVEST LIMITED No 5754 1 1 0 0 0 0.01 100 - - - -
175 SHARE INDIA SECURITIES LIMITED No 2563 1 1 0 0 0 0.03 100 - - - -
176 SARAVANA STOCKS PRIVATE LIMITED No 608 1 0 0 0 1 0.16 0 - - - -

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Note:
**Non actionable means the complaint that are incomplete/outside the scope of stock exchange/against defaulter, expelled member